Privacy Policy

Muka Development Group, LLC
Effective Date: September 2, 2026

Muka Development Group, LLC (“Muka Development Group,” “Titan Cloud Suite,” “AskZira,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our customers, users, and visitors. This Privacy Policy describes how we collect, use, store, disclose, and protect information in connection with Titan Cloud Suite, AskZira, our websites, applications, cloud services, and authorized third-party integrations.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Billing and account information
  • User credentials
  • Support requests and communications
  • Information provided during onboarding, training, or support interactions

Business and Operational Data

As part of providing our services, we may process business information entered, uploaded, or maintained by customers, including:

  • Customer records
  • Vendor records
  • Inventory data
  • Financial records
  • Production and operational data
  • Project information
  • Accounting information
  • Employee-related business records
  • Documents, attachments, and files

Connected Application Data

Customers may choose to connect Titan Cloud Suite or AskZira to third-party services and business applications.

When authorized by the customer, we may access, process, and store data available through those connected services, including but not limited to:

  • Accounting systems
  • ERP systems
  • CRM platforms
  • Email systems
  • Calendars
  • File storage systems
  • Business productivity tools
  • Financial institutions
  • Payroll systems
  • Customer service platforms

Examples of connected services may include Intuit QuickBooks Online, Microsoft 365, Microsoft Dynamics, Google Workspace, Salesforce, HubSpot, and other services authorized by the customer.

Access is limited to the permissions granted by the customer and is used solely to provide requested functionality.

Automatically Collected Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser information
  • Device identifiers
  • Operating system information
  • Access dates and times
  • Usage logs
  • Diagnostic information
  • Performance and error data

2. How We Use Information

We use information to:

  • Provide and maintain our services
  • Authenticate users and manage accounts
  • Process transactions
  • Deliver ERP, analytics, reporting, and AI-powered functionality
  • Synchronize data with authorized third-party systems
  • Provide customer support
  • Improve and enhance products and services
  • Monitor system performance and security
  • Prevent fraud and unauthorized access
  • Communicate service updates and administrative notices
  • Comply with legal and regulatory obligations

We do not sell customer data or personal information.

3. Artificial Intelligence Services

Titan Cloud Suite may include artificial intelligence and machine learning capabilities, including AskZira.

These services may process information available to authorized users in order to:

  • Answer questions
  • Generate reports and insights
  • Assist with workflows and business processes
  • Summarize information
  • Provide recommendations and analytics

AskZira may access information from multiple authorized systems to provide context-aware responses and business intelligence.

Customer data is used only to provide services to the customer and is not shared with other customers.

4. Sharing of Information

We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party providers that assist us in operating our services, including:

  • Cloud hosting providers
  • Data storage providers
  • Security providers
  • Customer support providers
  • Communication providers
  • Analytics and monitoring providers

These providers are authorized to use information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information when required by law or when we reasonably believe disclosure is necessary to:

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect our rights and property
  • Prevent fraud or security threats
  • Protect the safety of users or others

Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable legal requirements.

5. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Encryption of data in transit
  • Access controls
  • Authentication mechanisms
  • Security monitoring
  • Backup and recovery procedures
  • Network protection technologies

While we strive to protect information, no system can guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal requirements

Data may be retained after account termination where required by law, regulation, contractual obligations, or legitimate business purposes.

7. Customer Control of Connected Services

Customers control which third-party services are connected to Titan Cloud Suite and AskZira.

Customers may revoke access to connected services at any time through the applicable service provider or through available application settings.

Upon revocation, future access to the connected service will cease except where retention is required for legal, contractual, backup, security, or operational purposes.

8. Your Rights

Depending on applicable law, individuals may have rights to:

  • Access their information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict certain processing activities
  • Object to processing
  • Obtain a copy of their information where applicable

Requests may be submitted using the contact information below.

9. Data Deletion Requests

Customers may request deletion of account information and associated data by contacting us using the information provided below.

Data deletion requests will be reviewed and processed in accordance with applicable laws, contractual obligations, security requirements, and record retention requirements.

10. Children’s Privacy

Our services are intended for business use and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. International Data Transfers

Information may be processed and stored in the United States or other jurisdictions where we or our service providers operate.

By using our services, users acknowledge and agree that information may be transferred and processed in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will become effective upon posting unless otherwise stated. Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact:

Organization: Muka Development Group, LLC
Service: Titan Cloud Suite
Location: Red Bank, New Jersey, USA
Email: privacy@titan3000.com
Website: www.titan3000.com

By using Titan Cloud Suite, AskZira, and related services, you acknowledge that you have read and understand this Privacy Policy.